Along with traditional 9 to 5 jobs, overnight jobs are also gaining popularity, as they’re becoming extra sources of income for many people who want to make money at night, as in the day. Overnight call center jobs remote are the best option for any student or someone who wants to have a night shift job.
Jobs like call centers are suitable for those night owls who stay awake late at night and want to work remotely while having flexibility.
In this article, I’ll help you get late-night work-from-home jobs that don’t require any physical exertion and aren’t high-pressure, too. Besides this, I’ll also tell you some advantages and disadvantages of working at night in a call center or any other 3rd shift job.
Why Choose Overnight Call Center Jobs Remote?
Here are a few reasons why people prefer working at night for a call center:
Call Center Jobs Remote offers flexibility
You can pick-up overnight call center jobs because they offer flexibility, and they’re really easy to do. You just have to interact with customers who need help from the service-providing company you’re working for through a phone call, email, or live chat.
If you’re working at night, then you can easily manage family responsibilities during the day, but you’ve to make sure you’re getting 7 to 9 hours of sleep. I know it might be hard for some people, especially in the beginning, but don’t worry, you’ll develop sleeping habits during the day.
Another benefit of working in a call center at night is that you can find other side hustles for the day. Suppose you sleep at 8 am after working the whole night and wake up at 3:00 pm.
After that, you’ve too much time left for your next night shift, so you’ll probably start working at 11:00 pm. Meanwhile, you can focus on activities, do freelance work like graphic designing and proofreading, and participate in surveys to make an extra income.
It’s also an excellent choice for those who love quiet and peaceful environments and those who are more productive at night than during the day.
Advantages of Remote Night Shift Call Center Jobs
Another advantage of working overnight is that most companies offer high wages to their night employees, as compared to daytime workers.
Although there are many jobs that pay $40 per hour, working in the day, meanwhile you get this same amount working at night too, but of course, not in a call center unless you don’t have an IT background and a job in a high-paying company.
How to Get Started with Overnight Call Center Jobs Remote
Here are some important things you need to know before applying for a call center job, especially during the night shift.
What Skills Are Needed?
The first thing to do an overnight call center job is communication skills; you must be clear, calm, and polite when you’re interacting with a client; having problem-solving skills is mandatory, too; that’s what a call center job is all about.
Technical proficiency is also important because you’ll use software that you’ve never used in your life, but if you’re interested, you’ll get used to it very quickly. Especially when you’re looking for virtual assistant jobs, you’ll have to use many different types of software.
I’ve mentioned many types of jobs in different companies, and some of them may ask you for experience. Therefore, you’ve to start with entry-level overnight jobs remote, especially when you want to work as a Proofreader.
Tools and Software You’ll Interact
You’ll have to interact with many types of software and tools, like customer relationship management (CRM) and communication tools, that will help you handle customers and interact with your team.
Besides this, every company will provide you with different software and tools, and if you’re starting from entry-level, they’ll also teach you how to use a tool.
Top 15 Companies Offering Overnight Call Center Jobs Remote
1. Amazon
Amazon is one of the biggest e-commerce websites, and it’s so big that it has its own platform where you can find a job, whether Amazon Kindle proofreading, Amazon copywriting, call center, or any other. Amazon is the best platform for those who are looking for jobs.
However, how much money you can work on Amazon depends on your skills and experience because there are people who are providing jobs through Amazon; most of the time, they’re Amazon sellers and companies who sell their products on Amazon; some companies on Amazon also want their employees to have 5 to 10 years experience.
2. Concentrix
Another good place where you can find remote jobs, specifically if you’re looking for remote night shift jobs, is Concentrix. It’s not a platform just for finding call center jobs at night; rather, it’ll provide you with many other remote job options that can be done remotely at night.
On the other hand, if you’re ready to do any other work, like warehouse night jobs, which are often high-paying, especially during the night shift, you can also find them on Concentrix. Keep in mind that you can’t do them remotely and that they require physical exertion.
3. Alorica
Another platform that can help you find call center jobs and many other home-based night shift jobs is Alorica. They’ll help you provide flexibility and a competitive salary. Moreover, Alorica is designed to accommodate night shift workers.
If you’re looking for night call center jobs, Alorica platforms will surely help you to find a suitable one; when you are visiting their website, just type your location and the keyword what type of job you want, for example, “overnight Call center job” after that, you’ll start seeing various type of job opportunities that you can do at night.
4. Liveops
Arguably, one of the best platforms that is helping people to improve their lives is Liveops, and there you can become an agent or get any other work opportunity around your life; you can also find morning jobs, evening jobs, or whenever you have time.
Liveops has been welcoming customer-focused professionals and businesses for the last 20 years. So, if you don’t want to run on schedule every day, you must visit Liveops and be self-employed, set your own hours, and work from anywhere.
5. Teleperformance
Teleperformance is another reliable platform that can help you find remote call center jobs with a flexible schedule option, which means you can work from home by setting your own working hours; you just need a quiet place, a tiny small home office, and that’s it.
Teleperformance is specially designed to support remote employees as they’re providing work-from-home opportunities near you. And it doesn’t matter where you are living in the United States; as long as you are talented, they’ll reach you; if they don’t, you have to visit their website to get work-from-home opportunities.
6. FoundEver
FoundEver is another company that does wiring work from home, including an entry-level overnight job that you can do remotely. Interestingly, they support over 60 languages, which is enough to give you an idea of how huge this platform is.
FoundEver is not limited to the United States or Canada, but it’s operating all over the world, which means more people and more opportunities to work.
They’re one of the largest providers of customer experience management solutions and currently have 170,001 employees and $4 billion in revenue.
7. Working Solutions
Another platform that can help you find a customer support job is Working Solutions; you just need to have a personal computer or a laptop and a high-speed internet connection. Besides this, there are many more work-from-home job opportunities.
Moreover, Working Solutions will provide you with training and support that will help you to become a good employee and get a night shift job.
8. TTEC
TTEC is a huge platform that operates on six continents and supports over 50 languages. Currently, over 55k employees are working with them. They offer a supportive, flexible, and engaging working environment, and that’s the reason they stand out as one of the best companies with an excellent culture.
But what are you going to get being a part of TTEC? Well! There is too much for everyone; for example, you will get free Career development courses, tuition support and reimbursement, health and wellness programs, referral and recognition programs, paid time off and work-life balance, etc.
The platform will help you find many types of jobs, for example, work-from-home jobs and jobs related to customer service, corporate, and technology, and there are also jobs for veteran and military spouses.
9. Sutherland
Another way to find flexibility, mobility, and a great career is Sutherland; they’ve been providing work-from-home solutions for a long time, including some great benefits such as Paid training, flexibility, Paid time off, health benefits, career development, and advancement opportunities.
You’re just required to have a fast internet connection, at least 25 Mbps, a laptop, a mobile phone, and a headset; besides call center work, they’ll help you find more night shift jobs that you can do remotely.
10. Arise
Another dedicated platform that can help you provide customer support or call center jobs is Arise; they aren’t providing quality support across the globe.
Arise is working with many other companies that operate 24/7 and provide 24/7 customer support. That’s why they also hire customer representatives through Arise.
11. KellyConnect
KellyConnect is another website that connects talented people with top companies in need. They help companies by providing virtual call center representatives and other call center representatives for different fields like medical services, customer service, human resources, technology, sales, marketing, etc.
You might be surprised that KellyConnect provides jobs to over 300k people every year so that you might be one of them.
12. SYKES
SYKES is another platform to find work-from-home jobs like a call center representative, although it’s now emerged with FoundEver, which I’ve mentioned above. SYKES helps people grow their businesses with a talented team.
You can easily find customer service representative jobs on SYKES where you’ve to provide accurate information to customers, who turn to you for technical or general help about the product or service.
13. NexRep
Another way to find work-from-home jobs is NexRep; it’ll help you get the best customer service-related jobs. Just like other job-searching platforms, NexRep connects employers and employees.
Currently, they’re focusing on providing home-based jobs, meaning there’s no boss, no office, and you can choose your working hours, so you get the freedom to earn as much as you need. Through NexRep, you have the chance to work as a representative in the fields of food, music, automobiles, hospitality, education, electronics, health, and many more.
Most of the time, you’ll interact with customers using social media, phone calls, emails, live chat support, etc.
14. Apple (At Home Advisors)
One of the biggest companies on the planet is Apple, and it can also help you get a job, especially the late-night one. Apple has a dedicated platform to find job opportunities near you that are specially related to Apple Inc.
All that Apple wants from its work-home employees is problem-solving skills and an approach so that you can provide support to customers and families by being an Apple Support College Advisor.
15. Hilton Reservations and Customer Care
Last but not least, one of the famous hospitality companies is Hilton; if you have a background in hospitality, it will be easier for you to get a job there. Not just a customer service representative, cooking and cleaning are also great choices.
You can visit the Hilton career website to find out if there is any suitable job opportunity for you.
How to Find Overnight Call Center Jobs Near Me**
The first and easiest way to find an overnight center job is to visit any job-providing website like Glassdoor, Indeed, etc. Many companies post different types of work-from-home jobs on base job boards, and moreover, many companies have their own dedicated career websites, such as Amazon, Hilton, and Apple. Etc.
The second way to find a work-from-home opportunity is through your network. You can ask your colleagues, family members, and friends if they can help you get a job. Besides this, you can also talk with professionals and use the platform like LinkedIn.
Tips for Succeeding in Night Shift Call Center Jobs
Sleep is the most important thing when you’re doing an overnight job, and you can’t compromise with that because it can negatively impact your life. It is essential to get at least 7 to 9 hours of sleep in 24 hours, whether you’re doing a night job or a daytime job.
Therefore, you have to make a suitable sleeping schedule according to your job and other household work.
Creating a Productive Work Environment
No matter what type of job you are doing, staying productive is the most important thing because every company hires employees to assist them. You can make a home office where you don’t get distracted, and you may also need some software to increase your productivity level, but it depends on what type of job you are doing, and sometimes a company will also provide you with the software and tools.
Frequently Asked Questions (FAQs)
Here are some of the most important things that you need to know regarding the overnight job you want to do in a call center.
What is the salary for overnight call center jobs remotely?
Salary depends on your work and your role, most notably on which company you are working for, like Hilton, Amazon, Apple, or any other company. According to Glassdoor, the average salary of a customer care representative is around $34T – $46T/yr.
Do I need prior experience working remotely at an evening call center job?
Not really! You don’t need previous experience because all companies are different, but the common thing they expect from their employees is good communication skills and a problem-solving approach. If you have experience, it can be easier to find work, but you can also find entry-level jobs; there is no big issue there.
Conclusion
In this article, we have discussed many of the best companies and websites that can help you provide overnight call center jobs that you can do remotely. Some of the famous companies are Amazon, Hilton, Apple, etc., but other companies that I have mentioned are also useful and dedicated.
